Hiver

WHAT IS HIVER? Hiver is a Gmail-native collaboration platform that turns your inbox into a shared workspace. It lets teams manage emails collectively, assign tasks, track conversations, and maintain shared inboxes without switching between tools or leaving Gmail. WHO IS IT FOR? • Customer support teams managing high email volumes • Sales teams coordinating on leads and client communications • HR departments handling candidate inquiries • Any team using Gmail that needs better email collaboration and task management KEY FEATURES • Shared inboxes — Assign emails to team members and track ownership • Task management — Create tasks from emails and set priorities • Notes & collaboration — Add internal notes to conversations without cluttering threads • Email templates — Pre-built responses for faster, consistent communication • Collision detection — See who's replying to prevent duplicate responses • Analytics — Track response times, email volume, and team performance • Gmail integration — Works seamlessly within Gmail's interface PROS • No context switching—stays within Gmail • Freemium model lets teams start without cost • Easy onboarding for Gmail users • Reduces missed emails and duplicate replies • Strong automation and reporting capabilities CONS • Limited to Gmail (no Outlook or other email clients) • Freemium plan has restricted features • Learning curve for advanced features • Requires team adoption for full benefits